Delivery & Collection - Brisbane & Gold Coast
Economy Delivery/Collection (Free)
If you are looking for the cheapest Delivery or Collection service available and are flexible with the day and time in which Delivery or Collection may occur, please select this service. Equipment is delivered and collected, free of charge within the Brisbane and Gold Coast metro areas "Free Delivery Zone."
Please note, a minimum order value of $200 applies to be eligible for Free Economy Delivery.
Party Depot will nominate the day & time in which your Delivery and/or Collection occurs.
If you require Delivery/Collection to occur on a specific day, but you are flexible with the time in which Delivery/Collection occurs, please select this service.
Party Depot will nominate a 2-4 hour timeframe in which your Delivery and/or Collection may occur on your selected day.
If you require Delivery/Collection to occur on a specific day & time, please select this service. This service allows you to select both the day & time in which Delivery and/or Collection occurs.
The Time-Specific Delivery/Collection services must be selected for deliveries to: Casino's, Boats/Docks, Loading Docks.
Please be aware, requesting Delivery/Collection to occur outside of standard trading hours will incur a higher charge.
For Delivery/Collection to premises that are based outside of our Delivery Zone, please contact Customer Service on (07) 3299 1313.
Sunday or Public Holiday Delivery/Collection
All Sunday and Public Holiday Delivery & Collection services are subject to the same terms as a Time-Specific Delivery service but may incur a higher charge. If you require for Delivery and/or Collection to occur on a Sunday or Public Holiday, please select this service.
Balloon Delivery Information:
Hospitals only accept deliveries of FOIL balloons. Please only send FOIL bouquets to hospitals. Latex balloons can not be accepted in some hospitals, to avoid coming into contact with Latex Allergy patients & staff. It is worthwhile checking with the hospital first before ordering.
It is the responsibility of the sender to provide the correct shipping address at the time of order. Once an item has been sent by Party Depot, it can not be retracted.
Should a gift be returned to us due to an incorrect address provided by you, or if the recipient is unable to accept the gift, we will re-send the item for an additional freight charge.
Whilst every care is taken to ensure accurate and safe delivery, we cannot accept responsibility for unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place. Party Depot cannot accept responsibility for delays incurred by external couriers.
Same-day service is available in limited areas and must be ordered by phone.
Same-day orders can be delivered up to 6pm Mon to Friday if submitted by 11am local time.